Returns and Refunds
We want you to be completely satisfied with your Australian Bodycare products, which is why we offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return your items within 100 days of receipt for a full refund.
Initiate Your Return
Contact our customer service team with your order number and the reason for your return to receive a return authorization.
Pack Your Items
Securely place the products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Ship the Package
Affix the provided return label to your parcel and drop it off at your nearest authorized postal service point.
Receive Your Refund
Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing